Frequently Asked Questions
Everything you need to know about your Passage Publishing order.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days for domestic orders and 10-15 business days for international destinations.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How should I care for my Passage Publishing garments?
To preserve the quality of our fabrics, we recommend washing in cold water with similar colors and laying flat to dry. Specific care instructions can be found on the inner label of each piece.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.